Virtual therapy offered across the Greater Toronto Area (GTA) and throughout Ontario.

PRIVACY POLICY

Last Updated: August 2025

1. Information Collection & Use

We collect personal health information during booking, assessment, and treatment as required under PHIPA (2004) and PIPEDA (2004). Your presence and provision of information implies consent for collection; disclosure requires formal consent.

Personal Data Collection

We may collect:

  • First and last name
  • Address
  • Email address
  • Telephone number
  • IP address
  • Cookies and usage data

Usage Data

Includes information like browser type, IP address, device ID, pages visited, time on site, and diagnostic data.

Use of Data

  • Provide and maintain services
  • Notify you of changes
  • Customer care and support
  • Monitor and improve the site
  • Detect and address technical issues

Transfer of Data

Data may be stored outside your region (e.g., in Canada). We take steps to protect your data as outlined in this policy.

Storage of Data

Your data is securely stored. We do not transfer your data without appropriate protections in place.

Children’s Privacy

We do not knowingly collect personal data from children under 13. Please contact us if you believe we have collected such data.

2. Disclosure of Data

Legal Requirements

We may disclose your data if required to:

  • Comply with legal obligations
  • Protect rights or property
  • Prevent wrongdoing
  • Protect personal safety
  • Defend against legal claims

Security of Data

We use reasonable measures to protect your data but cannot guarantee absolute security.

Service Providers

We may use third parties to help provide services. They are only allowed to use your data to perform these tasks.

3. Analytics

Google Analytics

We use Google Analytics to monitor site usage. Learn more.

Links to Other Sites

We are not responsible for privacy practices on third-party sites linked from ours.

4. Changes to This Privacy Policy

We may update this policy. Updates will be posted here, and you are encouraged to review this page periodically.

Contact

Questions? Contact us:

Or contact the Information and Privacy Commissioner of Ontario: www.ipc.on.ca | 416-326-3333 | 1-800-387-0073